ProHance is a workforce analytics platform that helps companies understand how their teams spend time. Instead of guessing where productivity gaps are, managers get data-driven insights about workflow patterns and efficiency. Here is why it’s useful: organizations often don’t know where time is being lost. ProHance uncovers trends that guide smarter decisions on staffing, workload distribution, and process improvements. Let’s break it down: - **Activity Monitoring:** Tracks how time is spent across applications and tasks. - **Process Analytics:** Highlights bottlenecks in workflows. - **Utilization Reports:** Shows whether staff are overworked or underused. - **Compliance:** Provides records for industries where time tracking is required. Examples in practice: - A service center uses ProHance to measure response times and identify delays. - A finance team uses it to balance workloads and avoid burnout. Next steps: ProHance works best for larger organizations with complex workflows. Start with a pilot group to gather data. Once trends appear, use the insights to adjust staffing levels, shift assignments, or training focus. Over time, the analytics turn into actionable steps that lift overall performance.