Bitrix24 is a versatile online workspace that combines project management, communication, CRM, and collaboration in one platform. It’s designed to replace multiple tools and keep everything in one place. Here is why it stands out: instead of juggling separate apps for chat, tasks, and customer management, teams can manage all of it inside Bitrix24. Let’s break it down: - **Tasks and Projects:** Manage projects with Kanban boards, Gantt charts, or task lists. - **CRM:** Built-in customer relationship management for sales and client communication. - **Communication:** Group chat, video calls, and social intranet features. - **Document Management:** Store, share, and co-edit files. - **HR Tools:** Track attendance, leave, and performance. Examples in practice: - A startup uses Bitrix24 to manage sales pipelines and customer support alongside internal team chat. - A distributed team uses it as their central hub for tasks, files, and video meetings. Next steps: Bitrix24 offers both free and paid versions. Start with the free plan, set up one or two projects, and explore how it integrates CRM with project workflows. Once your team is comfortable, expand into advanced features like automation and HR tracking.